Intent to action.
Insight to impact.
Paimen AI is an Agentic UX platform for your digital services. Instead of making users navigate fixed screens, menus and forms, Paimen® lets them simply describe what they want to get done — working alongside your existing mobile or web application, using your components, systems and business rules.
End user layer
01
From asking to actually doing
A user asks a question, searches, speaks or describes what they need. Paimen understands the intent, brings in the right information and assembles an interactive interface for that specific need.
"Do I have any unpaid bills?"
Instead of explaining where to find them, Paimen can bring up the unpaid bill right there — with the option to pay it.
"Which service should I book?"
Paimen can guide the user based on their need and bring the relevant options and next steps directly into the experience.
Intent becomes action.
Business layer
02
Learn from what your users actually need
Every interaction also tells you something. Paimen captures what users are trying to accomplish, where they struggle and what needs keep coming up. These insights help your team improve the experience based on real behaviour instead of assumptions.
Business teams can refine AI behaviour, test changes and keep evolving the service — while engineering defines the components, integrations and guardrails it operates within.
Insight becomes impact.
Tech layer
03
Built for your existing digital services
Paimen adds a new intent-driven layer to your existing setup rather than replacing it.
Works with Flutter, React, Vue, Web Components
Compatible with Google Gemini, Anthropic, OpenAI models and more
Uses your existing design-system components and integrations
Hosted by us or self-hosted in your own infrastructure
Built-in permissions, testing, versioning, rollback and audit trails
Your technology stays yours. Paimen gives users a new way to interact with it.
Proof
04
Already in action
Paimen is in production with enterprise customers. From mobile self-service at Moi Mobiili to AI-guided customer service at Silmäasema, Paimen brings agentic experiences into existing digital services. Here are two.
Moi Mobiili How Moi Mobiili brought AI into the customer experience Codemate built the Moi AI assistant for Moi Mobiili — a conversational AI layer integrated into the Mun Moi app so customers can manage subscriptions and billing simply by having a conversation. Read the case study 
Silmäasema Silmäasema leverages AI to enhance the customer experience Codemate built Silmäbotti for Silmäasema – an AI assistant that serves customers around the clock and quickly guides them to the right service or appointment booking. The solution is built on Codemate's Paimen AI platform. Read the case study Customer service is one place to start. The same approach applies to guided shopping, field service, in-app assistance and internal workflows – any digital service where people need to find information, make decisions or get things done.
Explore the platform
Want to know more?
Explore how Paimen integrates into your existing applications, keeps AI agents within your rules, and gives your team the tools to manage and improve user experiences.
See Paimen in action
The easiest way to understand Agentic UX is to experience it.
Book a live demo and see how Paimen turns user intent into action — and user interactions into insights your business can act on. Or come and find us at one of these events.